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What times should I call to place my order?

During our regular buisness hours, which are:

10am - 6pm
10am - 6pm
10am - 6pm
10am - 6pm
10am - 9pm
10am - 6pm
10am - 6pm

Are the materials clean?

We have bought all new materials to put in the kits so they are fresh for you to use.

Also, we have taken the precaution of wiping down all the materials with Lysol wipes and we package each order with a fresh pair of gloves. 

No, the materials are all yours when you are done!

Do I need to give the materials back?

I lost my painting tips sheet. How do I paint my pieces?

See our painting tips page.

Where do I drop off my pieces when I'm done?

We have a drop-off bin outside our door. You can leave the bag with your pieces and receipt in the bin.

I forgot to put the receipt in the bag when I dropped it off. What do I do?

Call us! We need to identify your pieces in order to get them back to you.

When do I pick up my pieces?

We will call you when your pieces are ready! 

We fire whenever we have a full kiln load but due to a lower volume of pieces coming in, we will have a longer turn around time.

Have Questions for us? We would love to answer them. 

Thanks for submitting!

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